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Broadcasting Pioneer Dzrh Turns 69 By Susan Isorena-arcega

years ago, at exactly 6 in the morning, announcer Hal Bowie took his seat before a microphone in a little studio at the top of the Heacock Building in Escolta, and bid his unseen audience good morning. Thus was born the fourth commercial radio station to operate in Manila. In just a few years, with the entire Philippine archipelago caught in the maelstrom of the Second World War, the fledgling station – which took the call sign KZRH – would buck the challenge of history and remain as the only surviving radio station in the country.

Its auspicious beginnings as the mouthpiece of one of the largest department stores in the Pacific must have laid the groundwork for the stations commercial viability all these years a major factor in the survival of the so-called stepchild of media arts.

New as it was, KZRH management led by Bertrand Silen was not just armed with the technical know-how in radio operations, but likewise had fundamental marketing knowledge down pat. They knew what radio listeners liked and disliked.

Musical variety shows, comedy skits, and short newscasts were the order of the day. Jazz and ballads became standard fare. Together with American wit, the English language spread. KZRH found itself as an advertising medium, with sponsors like Purico underwriting specific shows which carried their names. Apart from 15-minute blocktime sold to advertisers, commercial spots mixing announcements with music were also produced. KZRH found itself amidst lucrative times.

Then came the grim shadow of war. The Japanese Imperial Army took over the sophisticated equipment, which eventually got blown sky-high by the Americans. And while Silens staff considered the best in the Far East found themselves either in Bataan, at the internment camps of Santo Tomas and Los Banos, within the guerilla movement, or simply felled by enemy bullets, plans for the rebirth of KZRH upon liberation were kept alive.

Upon being released, Silen sought help from the National Broadcasting Company in New York to secure new transmitters, and with the Elizalde family financing the new operations at the Insular Life Building on Plaza Cervantes, KZRH was back on the air under the auspices of Manila Broadcasting Company on July 1, 1946 just in time to cover the inauguration of the new Republic.

Soon after, the International Telecommunications Union adjusted the call letters of Philippine radio, and all allusions to the western United States through the letter K were removed. Until today, all radio stations in the Philippines begin with the letter D.

What followed in the next three decades is now collectively known as the golden years of Philippine radio. Programming flourished and a new breed of radio personalities became cultural icons. As the recording industry grew, the live orchestras of yore soon gave way to music on vinyl. Cover versions and Disc Jockeys came into being. Radio dramas hit an unprecedented boom, eventually translating to the celluloid screen.

Lina Flors immortal Gulong ng Palad, which debuted in 1949, led a slew of soap operas that filled the airlanes in the mornings and afternoons. Because they had the housewives and sometimes the rest of the domestic mnage as captive audiences, these dramatic serials were strongly supported by major advertisers whose sales messages got very close attention through each saga. Radio dramas picked up on domestic relations, but also featured action, adventure, horror, and even murder-mysteries. Appealing to the imagination as well as to real-life need, DZRH secretaries fondly remember some callers even insisting on speaking to Ginang Hukom herself.

Indeed, DZRH easily adopted the habit of setting trends and institutionalizing them. Sportscasting dean Willie Hernandez, the networks comptroller in the mid-fifties, lent his voice to sports coverages and in so doing, made legendary Filipino basketeers like Carlos Loyzaga, Francisco Rabat, and Luis Lorenzo household names.

The feisty commentator Rafael Yabut, also had his sterling years with DZRH. Starting out as the station electrician, he rose through the ranks to become the stations PR man. Loyal fans kept glued to their radios when he hosted the game show Ruleta Musikal. On the top-rating Tayoy Mag-aliw, Yabut dwelt on government and politics, family values, trivia, and entertainment.

But it is easily Dely Mapayo who has been – up to this day – the most widely known personality behind the microphone at DZRH. Her easy chatter, contagious laughter, and sparkling wit won her sponsors and hosts of listeners through her careers work. From the PMC-backed Tugtugin Natin to Himig Panghapunan in vintage years, and eventually the starkly simple Tiya Dely, which DZRH still airs today, the lady and the station have remained synonymous for over 50 years. Radio quiz shows also emanated from the DZRH studios. In Spell-to-Win, household appliances were at stake for someone who could spell words like bouillabaise. On Best of the Band, popular crooner Bimbo Danao tried to stump the audience with his original game format a-la name that tune. And on Palmolives Knowledge Unlimited, even listeners contributed questions such as what war took place in 1812?

The Vicks Variety show opened doors for a new program format that addressed Tagalog-speaking audiences with pop-concert presentation of Philippine music. Singer Jimmie Navarro who won the DZRH radio popularity poll, replaced Mystery Singer Cecil Lloyd and teamed up with Priscilla in performing a new romantic duet every week. While listeners wrote to request old favorites, new compositions were also introduced to the public.

Letter-sending, has indeed, contributed greatly to the way DZRH developed over the years. Ira Davis, who produced the long-running programs of Philippine Manufacturing Company, patiently read through thousands of letters that came in every week. The notes were routed to management and gave them firsthand information on what sort of radio entertainment even commercial copy that listeners preferred. And the advertisers took note of those market preferences.

In later years, DZRH received more immediate feedback — through the telephone, through pocket pagers, through mobile technology, and today, through cyberspace. But the formula remains the same: innovate…improve…listen…keep the pulse. And decades hence, the station which survived the horrors of war is also surviving the competition. DZRH as the flagship station of Manila Broadcasting Company is proud to be the purveyor of news as it should be delivered, adhering to the highest standards of broadcasting excellence in the country. It continues to be a witness to Philippine history as it unfolds, and yet remains faithful to the mandate of fair and responsible journalism. In 1986 it was the only station that aired nationwide a detailed account of the ouster of President Ferdinand Marcos. Three years later, DZRH reporters found themselves risking life and limb to keep the public abreast of the attempted coup detat, and manifesting its spirit of compassion to wounded rebel soldiers.

DZRH today boasts of veteran radioman Joe Taruc anchoring the DZRH team in defining the public affairs program genre from the Pinoy perspective. Despite the seeming erosion of the morning news by the telemagazines, Taruc remains confident that nothing beats the immediacy of radio.

DZRH News Director Andy Vital, on the other hand, has taken new media by the horns for the stations benefit. Internet radio and live chats are used to maximize the stations accessibility to audiences both here and abroad. He has also encouraged popular DZRH announcers like Ruth Abao and Rey Sibayan to maintain individual blogs. And with his iconic colleague Lakay Deo Macalma seemingly attuned to the secret lives of public figures and celebrities alike, vigilance in good governance through reports from his bubwits is still in keeping with the stations mien for popular entertainment. But perhaps it is in the field of public service where DZRH has truly earned its merits. Through Operation Tulong – the stations socio-civic arm first launched in 1978 — corporate social responsibility and anonymous Samaritans work hand in hand. Armed with their credo of Serbisyong Bayan, DZRH responds to the needs of the ordinary man-on-the-street with the same compassion and determination it devotes to massive disaster-relief operations, through networking support from advertisers, NGOs, and government agencies.

On its 69th anniversary, DZRH will conduct a medical-dental mission in cooperation with the Philippine Medical Association, Gat. Andres Bonifacio Medical Center, the Department of Health, the Philippine Air Force, the Philippine Charity Sweepstakes Office, PAGCOR, and other generous donors. DZRH has also invited the Optometrists Association of the Philippines to provide free eye examinations, with MBC donating 500 free eyeglasses. Teaming up with Islands Exhibit Link, the station will likewise hold a two-day Job Fair, with more than 40 participating companies and recruitment firms providing domestic and international work opportunities. DZRH has also invited the Public Attorneys office, Batas Barangay, and their network of lawyers to provide free legal assistance. And for those availing of these public service offerings, DZRH is also serving free porridge (lugaw) as a gesture of unity with the masses who have supported them all these years.

Over a decade ago, the station embarked on a One Nation, One Station initiative, expanding its coverage to an unprecedented 97% of the Philippine archipelago. To date, DZRH is the only station in the country that is on the air nationwide 24/7 on stereo-quality, simulcast via satellite to relay stations in key provincial cities. Through all these, DZRH and the top brass at Manila Broadcasting Company have remained fully cognizant of their target listeners and have used this to master their programming thrust. They have convinced advertisers to support their efforts at activation and integration in reaching mass audiences. DZRH taps into the consciousness of the Pinoy, takes inherent socio-cultural phenomena like fiestas, raffles, and machismo sports. . . and actively makes them tick. At the same time, through creative thinking by the staff and high-quality execution by their announcers, DZRH has translated traditional broadcasting techniques like talk-radio and soap operas into productive and impacting forms of integration or product placement that have become increasingly more efficient in moving brands across a complex media landscape.

But it is the way DZRH announcers today relate to their listeners that truly spells the difference. It is a legacy handed down through generations of broadcasters who knew their audiences. It is foresight brought about by the changing of the times. It is a style acquired through personal interaction with the man-on-the-street. And it is a mantle of leadership, new experiences, and empathy toward mankind brought about by having made it through 69 years.
Congratulations, DZRH kaunaunahan sa Pilipinas!

Epabx Systems And It’s Organizational Uses

EPABX system, which is the acronym for Electronic Private Automatic Branch Exchange, is one of the most useful and efficient machine in the modern business world. This telecommunication machine has a wide number of advantages that still remain obscured from the world. It helps in connecting the business organisations with the world through a series of networks.

Main Features of an EPABX System

Today most of the large business organisations have an EPABX system to answer incoming calls and connect to internal telephones. It helps to save time and money and reduces human effort. No longer do companies require operators to connect their valuable business calls. There are many other advantages of using the EPABX system and some of them are the following:
* Connects internal calls: through this system, it is easy to connect with internal phones without any human intervention. The inclusion of an online directory within the system helps to know any extension numbers quite easily.
* Program information: calls can be directed to the correct departments or individuals by programming the system accordingly. This helps to save time and requires no intermediary.
* Speed dialling: the process of speed dialling accelerates dialling process with a single button thereby reducing possibilities of errors and better communication.
* Greater number of calls: a large number of calls can be received and made simultaneously at a single time. This reduces waiting time and callers can get connected easily.
* Easy to use: the EPABX system is easy to use as it has a number of buttons which denote the features. Most of these systems have voice interactive inquiry functions.
* Music on hold: these systems also include melodious music while the call is kept on hold.
* Hands-free systems: the system supports hands free headsets which are very convenient to use and gives more space to the user to move around and still attend calls.
* Essential for an organization: these systems are valuable assets to a business organisation. They aid in better and faster communication between people and improve business in many ways.

Features of an EPABX System

These telecommunication systems have a number of attractive features like:
* Answer with a welcome message: the EPABX system can be customised with a welcome message with the name of your company. Welcome messages can include other details about the company too.
* Voice messages: the system also supports voice message system where callers can leave their name and messages if their calls are not answered.
* Automatic redirect system: calls can be redirected to the concerned departments with the help of these systems as it has an inbuilt interactive voice response system.
* Automatic call forwarding: these systems also facilitate forwarding the calls to the concerned persons mobile if he is unavailable in his seat.
* Automatic ring back system: the system also supports automatic ring back to the reception in case the redirected calls are unanswered.

Different types of machines are supplied by the EPABX system manufacturers in the online business portals with different features. You can choose machines according to your requisite.

Sfp Transceivers For Telecommunications

The SFP may be the smaller sized optical transceiver utilized in optical communications. It interfaces a network equipment mother board to some fiber-optic or unshielded twisted pair networking cable.
This is probably the most diffused transceiver format available with a number of different transmiter and receiver types, allowing users to select the appropriate transceiver for each connect to supply the required optical reach within the available optical fiber (e.g., multi-mode fiber or single-mode fiber).
A drawing of SFP module is presented below, where the particular connector for the input and output fibers that, with different dimensions, exists in all the transceivers is evidenced. The way in which the SFP transceivers are hosted on the motherboard utilizing a suitable cage allowing a hot plug is show in the figure below, where both empty cages around the front of a system card and also the cages with plugged SFPs are provided.

Optical SFP modules are commonly obtainable in a choice of models: 850 nm (SX), 1310 nm (LX), 1550 nm (ZX), and WDM, both DWDM and CWDM. SFP transceivers are also available with a copper cable interface. The copper SFP allows a host device designed primarily for optical fiber communications to also communicate over unshiedled twisted pair networking cable.
Commercially available transceivers have a capability as much as 2.5 Gbps for transmission applications; moreover, a version of the standard having a bit rate of 10 Gbps exists, however it can be used only to connect nearby equipment, and it is very helpful to spare space and power consumption as interface within the client cards of line equipments.
Modern optical SFP transceivers support digital monitoring functions based on the industry standard SFF-8472 MSA. This selection gives the consumer the opportunity to monitor real-time parameters from the SFP, for example optical output power, optical input power, temperature, laser bias current, and transceiversupply voltage.
SFP transceivers are designed to support SONET, Gigabit Ethernet, Fibre Channel, and other communications standards.
The standard is expanding to SFP (SFP plus), which will be capable of supporting data rates as much as 10.0 Gbps (that will range from the data rates for 8G Fibre Channel, and 10 GbE). Possible performances of various realistic SFP transceivers are reported in the figure below.

Crossnet Managed Services Provides Network And Telecom System Monitoring

Network and telecommunications services come in many shapes and sizes. There are many that offer the service, but few that truly excel in delivering service and maintenance. Cross Telecom is an industry leader in providing the best in services and Avaya maintenance to clients. One way they have ensured this continued success is through CrossNet Managed Services. CrossNet Managed Services is a comprehensive and flexible suite of managed services, which utilizes Cross Telecoms experience and expertise.
CrossNet Managed Services offers a proactive network and telecommunications system monitoring and management platform, which means you get real-time support of your system; remote system backup for business continuance and disaster recovery, enabling your business to move forward no matter the setback. Systems audit and analysis reporting ensures that your valuable data and assets are effectively reaching your companys goals.
CrossNet Managed Services is one of three pillars that make up CrossNet Services. CrossNet Maintenance and CrossNet Support are the other two pieces. These three components encompass the elements of ensuring stable, secure, and efficient operation of your network and telecommunication systems. Here are some of the features CrossNet Managed Services delivers.
Storage Services: Cross Remote System Backup services provide customers with a secure encrypted offsite disaster recovery copy of Avaya PBX translations. Cross servers are hosted in a SAS70 Type II certified data center, and data is encrypted both in transit and while at rest. Backup jobs are scheduled for weekly transfers using secure file transfer protocol. Backup files are encrypted by the PBX using an implementation of Open PGP.
Reporting Services: Cross System Audit and Analysis is a service providing system inventory, configuration information, and analysis for Avaya PBX systems. The audit process collects data from the cabinets, carriers, and media gateways down to the individual stations. Once Cross has prepared the analysis from collected data, an Overall Impact Rating is applied to each PBX surveyed. This allows you to quickly identify PBX systems with the most critical upgrade needs and to prepare migration plans before major support and liability issues arise.
Monitoring Services: Visualize, monitor, and pro-actively manage your environment. CrossTrak Monitoring and Management is a secure distributed network management service that will monitor your entire voice and data network infrastructure. CrossTrak can provide you with proactive availability monitoring, statistical measurements, and real-time alerts and notification.
Cross is an Avaya Premier, National Platinum Business Partner and Avaya Business Partner of the Year award winner. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, CrossNet Maintenance and Support, Store Services and Cross University, Cross has defined itself as a complete, end-to-end integrator of converged technologies nationwide. Having one of the largest and most experienced technical teams within the industry, Cross delivers business transforming communications solutions that will create a distinct competitive advantage for our customers. For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.